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2022 CHEVROLET TAHOE — Complaint #1878403

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NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE filed March 7, 2023

NHTSA complaint #1878403 (ODI reference 11510665) concerns a 2022 CHEVROLET TAHOE and was filed on March 7, 2023. The owner reports the failure occurred on February 21, 2023. The vehicle had 4,984 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:engine control module (ecu/ecm):software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TAHOE cohort independently describe similar engine and engine cooling:engine:engine control module (ecu/ecm):software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 CHEVROLET TAHOE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2022 CHEVROLET TAHOE
Component
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
State
Florida
Mileage
4,984 mi

Complaint Description

The contact owns a 2022 Chevrolet Tahoe. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the local dealer and the contact informed that the system was being updated and was interrupted while attempting to start-up. While driving approximately 25-30 MPH, the vehicle stalled. The message “No Key Detected” was displayed. The check engine warning light was illuminated. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that the failure was due to the gateway serial data module. The vehicle was repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 4,984. The VIN was not available.

Complaint Details

NHTSA Complaint ID 1878403
ODI Number 11510665
Date Filed March 7, 2023
Failure Date February 21, 2023

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.