2013 FORD FIESTA — Complaint #1877320
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS filed March 2, 2023
NHTSA complaint #1877320 (ODI reference 11509921) concerns a 2013 FORD FIESTA and was filed on March 2, 2023. The owner reports the failure occurred on March 2, 2017. The vehicle had 20,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:internal:clutches/bands:actuators/solenoids, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FIESTA cohort independently describe similar power train:automatic transmission:internal:clutches/bands:actuators/solenoids failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD FIESTA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Ford Fiesta. The contact stated while driving from a complete stop, the vehicle hesitated to respond and was jerking significantly. The contact stated that the failure also occurred while driving at various speeds. There was no warning light illuminated. The vehicle was taken to dealer several times. The dealer replaced the transmission clutch under warranty. The contact stated that the failure reoccurred 6 years later. The vehicle was taken back to the local dealer, where it was diagnosed that the transmission clutch needed to be replaced; however, the dealer informed the contact that the vehicle could not be repaired under warranty. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 20,000.
Complaint Details
| NHTSA Complaint ID | 1877320 |
| ODI Number | 11509921 |
| Date Filed | March 2, 2023 |
| Failure Date | March 2, 2017 |
| VIN | 3FADP4BJ8DM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.