2023 MERCEDES-BENZ SPRINTER 1500 — Complaint #1877069
Open-data reference.
NHTSA Complaint about CHILD SEAT:HARNESS RETAINER/CHEST CLIP filed March 1, 2023
NHTSA complaint #1877069 (ODI reference 11509742) concerns a 2023 MERCEDES-BENZ SPRINTER 1500 and was filed on March 1, 2023. The owner reports the failure occurred on March 1, 2023. The report was geocoded to Oregon based on the filer's self-reported location. The affected component is categorized as child seat:harness retainer/chest clip, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ SPRINTER 1500 cohort independently describe similar child seat:harness retainer/chest clip failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 MERCEDES-BENZ SPRINTER 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact, a car seat technician called to file complaint on behalf of the owner of an Inspired by Drive Safety Seat, Model Type: Spirit Plus, Model Number: CSS-2401M-SG, and manufactured February 2019. The safety seat was being utilized in a 2023 Mercedes-Benz Sprinter. The contact stated that the safety seat harness was snug while strapping the child into the safety seat; however, the harness loosened once the child would move. The manufacturer was not made aware of the failure.
Complaint Details
| NHTSA Complaint ID | 1877069 |
| ODI Number | 11509742 |
| Date Filed | March 1, 2023 |
| Failure Date | March 1, 2023 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.