2015 CADILLAC SRX — Complaint #1876828
Open-data reference.
NHTSA Complaint about EXTERIOR LIGHTING:HEADLIGHTS filed February 28, 2023
NHTSA complaint #1876828 (ODI reference 11509564) concerns a 2015 CADILLAC SRX and was filed on February 28, 2023. The owner reports the failure occurred on February 14, 2023. The vehicle had 50,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as exterior lighting:headlights, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC SRX cohort independently describe similar exterior lighting:headlights failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 CADILLAC SRX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Cadillac SRX. The contact stated that soon after purchasing the vehicle, he noticed that both the front headlights were extremely dim while driving at night. There was no warning light illuminated. The contact stated that the dimly lit illumination from the headlights limited his vision while driving at night. The contact took the vehicle back to the dealer where they offered to cover half the cost of the repair for the headlights. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
Complaint Details
| NHTSA Complaint ID | 1876828 |
| ODI Number | 11509564 |
| Date Filed | February 28, 2023 |
| Failure Date | February 14, 2023 |
| VIN | 3GYFNEE32FS |
Similar EXTERIOR LIGHTING:HEADLIGHTS Complaints for 2015 CADILLAC SRX
The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights were extremely dim and failed to provide sufficient illumination of the roadway. The failure signif
The contact owns a 2015 Cadillac SRX. The contact stated the headlights failed to properly illuminate the roadway while driving. The vehicle was taken to an independent mechanic who replaced the headl
The contact owns a 2015 Cadillac SRX. The contact was informed by a neighbor that the driver's side headlight was dim. The contact stated that while driving at undisclosed speeds, the headlights faile
The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights were extremely dim, limiting the visibility of the roadway. The contact was concerned that the fail
The contact owns a 2015 Cadillac SRX. The contact stated while driving at an undisclosed speed at night, the headlights were dim. The vehicle was taken to an independent mechanic, who replaced both he
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.