2014 MERCEDES-BENZ E350 — Complaint #1876762
Open-data reference.
NHTSA Complaint about PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE filed February 28, 2023
NHTSA complaint #1876762 (ODI reference 11509517) concerns a 2014 MERCEDES-BENZ E350 and was filed on February 28, 2023. The owner reports the failure occurred on February 28, 2020. The vehicle had 36,400 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as parking brake:conventional:mechanical:linkage and cable, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ E350 cohort independently describe similar parking brake:conventional:mechanical:linkage and cable failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 MERCEDES-BENZ E350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Mercedes-Benz E350. The contact stated that the parking brake release failed to release as needed. The failure recurred several times however, the contact could not recall how the parking brake was released. On one occasion AAA released the parking brake however, the contact was unsure how the AAA mechanic was able to release the parking brake. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the parking brake, and the brake cable had failed to disengage as designed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but had not yet responded. The approximate failure mileage was 36,400.
Complaint Details
| NHTSA Complaint ID | 1876762 |
| ODI Number | 11509517 |
| Date Filed | February 28, 2023 |
| Failure Date | February 28, 2020 |
| VIN | WDDHF5KB3EB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.