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2017 FORD ESCAPE — Complaint #1875158

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NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE filed February 21, 2023

NHTSA complaint #1875158 (ODI reference 11508450) concerns a 2017 FORD ESCAPE and was filed on February 21, 2023. The owner reports the failure occurred on January 16, 2023. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar engine and engine cooling:engine failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 FORD ESCAPE
Component
ENGINE AND ENGINE COOLING:ENGINE
State
Massachusetts

Complaint Description

The engine is experience the COOLANT INTRUSION problem . This is a SAFETY problem driving on the roads. It may at some point emit white smoke out the exhaust and causing the engine to run poorly. There by possibly causing a fatal accident !!! Ford REFUSES to fix the problem because the coolant intrusion happen after their November 30, 2022 deadline. The car only has 28,500 mile on it and running fine at that time. While at the dealership, Only to be told there was nothing they could do. It was up to Ford Headquarters, They weren't responsible because we missed the software update. Ford corporate as true to form. Gave us the RUN AROUND . Somebody going to get KILLED because of their defective product !!!

Complaint Details

NHTSA Complaint ID 1875158
ODI Number 11508450
Date Filed February 21, 2023
Failure Date January 16, 2023
VIN 1FMCU9GDXHU

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.