2014 JEEP CHEROKEE — Complaint #1872223
Open-data reference.
NHTSA Complaint about POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) filed February 9, 2023
NHTSA complaint #1872223 (ODI reference 11506473) concerns a 2014 JEEP CHEROKEE and was filed on February 9, 2023. The owner reports the failure occurred on January 20, 2023. The vehicle had 39,452 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as power train:transfer case (4-wheel drive), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train:transfer case (4-wheel drive) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the transmission unintendedly downshifted into neutral(N). Additionally, the engine revved loudly but failed to move forward. The vehicle was taken to the dealer, where it was diagnosed that the transfer case might explode and need to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 39,452.
Complaint Details
| NHTSA Complaint ID | 1872223 |
| ODI Number | 11506473 |
| Date Filed | February 9, 2023 |
| Failure Date | January 20, 2023 |
| VIN | 1C4PJMBS0EW |
Similar POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) Complaints for 2014 JEEP CHEROKEE
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving on several occasions at various speeds, he observed a clicking noise coming from the front undercarriage of the vehicle. Ad
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4-WD inoperable warning light was illuminated. The vehicle was taken to the dealer and diagnos
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.