2017 HYUNDAI SANTA FE SPORT — Complaint #1871499
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:COIL SPRINGS filed February 7, 2023
NHTSA complaint #1871499 (ODI reference 11505958) concerns a 2017 HYUNDAI SANTA FE SPORT and was filed on February 7, 2023. The owner reports the failure occurred on February 1, 2023. The vehicle had 85,000 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:coil springs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA FE SPORT cohort independently describe similar suspension:front:springs:coil springs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 HYUNDAI SANTA FE SPORT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving over bumps in the roadway, there was an abnormal crunching sound coming from the front driverâs side of the vehicle. Upon inspection, it was discovered that the driverâs side front coil spring had fractured. The vehicle was taken to the local dealer who confirmed the failure and indicated that the coil spring needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The contact stated that NHTSA Campaign Number: 17V577000 (Suspension) was issued for the VIN of several preceding model years. The failure mileage was 85,000.
Complaint Details
| NHTSA Complaint ID | 1871499 |
| ODI Number | 11505958 |
| Date Filed | February 7, 2023 |
| Failure Date | February 1, 2023 |
| VIN | 5XYZUDLBXHG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.