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2019 FORD RANGER — Complaint #1869608

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES filed January 31, 2023

NHTSA complaint #1869608 (ODI reference 11504622) concerns a 2019 FORD RANGER and was filed on January 31, 2023. The owner reports the failure occurred on January 31, 2023. The vehicle had 46,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:air handler/chamber, ducts, and valves, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD RANGER cohort independently describe similar visibility:defroster/defogger/hvac system:air handler/chamber, ducts, and valves failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD RANGER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 FORD RANGER
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
State
Pennsylvania
Mileage
46,000 mi

Complaint Description

The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal cracking sound, and then the heating system became inoperable. The contact stated that he was freezing while driving in 20-degree weather. The contact was concerned that if he became stranded in traffic during a snowstorm, he would freeze. The vehicle was taken to the dealer, where it was diagnosed that the heating duct was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and agreed to cover a portion of the cost of the repair. The failure mileage was approximately 46,000.

Complaint Details

NHTSA Complaint ID 1869608
ODI Number 11504622
Date Filed January 31, 2023
Failure Date January 31, 2023
VIN 1FTER4FH0KL

Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES Complaints for 2019 FORD RANGER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.