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2022 FORD EXPLORER — Complaint #1869266

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NHTSA Complaint about BACK OVER PREVENTION: SENSING SYSTEM: RADAR filed January 30, 2023

NHTSA complaint #1869266 (ODI reference 11504384) concerns a 2022 FORD EXPLORER and was filed on January 30, 2023. The owner reports the failure occurred on October 17, 2022. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as back over prevention: sensing system: radar, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar back over prevention: sensing system: radar failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2022 FORD EXPLORER
Component
BACK OVER PREVENTION: SENSING SYSTEM: RADAR
Crash
Yes
State
Florida

Complaint Description

In late October, 2022, when reversing in my driveway, I hit a tree. The rear camera alert system did not notify me of the presence / closeness of the tree (lived here almost 6 years, should know of tree but heavily rely on the camera and alerts to let me know if I'm too close). On another day, my husband was in the car with me and as I was reversing - he said "your alert didn't go off, this is probably why you hit that tree." I was unaware until today (1/30) that there is an active recall on my car for this issue. I had the damage fixed in November at Gerber Collision Center in Sebastian FL (Micco Rd). The cost of the fix was $2046 out of pocket (did not claim through insurance). Rear-driver side lamp, bumper, quarter panel. Invoice for repairs is included for detail in what all needed to be fixed. Pictures are not great and are after we taped the light on.

Complaint Details

NHTSA Complaint ID 1869266
ODI Number 11504384
Date Filed January 30, 2023
Failure Date October 17, 2022
VIN 1FM5K7LC6NG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.