2019 FORD EDGE — Complaint #1868862
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING filed January 27, 2023
NHTSA complaint #1868862 (ODI reference 11504069) concerns a 2019 FORD EDGE and was filed on January 27, 2023. The owner reports the failure occurred on January 26, 2023. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as back over prevention: rearview system braking, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar back over prevention: rearview system braking failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
This incident is related to the rear view camera and the sync/radio interface in my vehicle. The recent recall for ford explorers in relation to the rear cameras are also present in the ford edge. In addition to these issues, when I am driving my rear view camera will turn on while driving. This has occurred on the freeway and has impacted how my car reacts to collision assists, lane keeping/departure functions. I have taken my car to ford and they have neglected the issue and said there is nothing they can do. I have left voicemails to get my car looked at again and reported to ford but seeing the recall headlines today about ford suvs I wanted to report that this is also happening yo ford edges and has caused issues for me. I believe this to be a glitch in the sync software. This has been an ongoing issue but has most recently occurred to me yesterday. I have video of this behavior as well but included a photo - you can see the car is in drive and the rear view camera is active.
Complaint Details
| NHTSA Complaint ID | 1868862 |
| ODI Number | 11504069 |
| Date Filed | January 27, 2023 |
| Failure Date | January 26, 2023 |
| VIN | 2FMPK4J93KB |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.