2010 BUICK ENCLAVE — Complaint #1866793
Open-data reference.
NHTSA Complaint about POWER TRAIN:DRIVELINE:CHAIN/BELT filed January 19, 2023
NHTSA complaint #1866793 (ODI reference 11502627) concerns a 2010 BUICK ENCLAVE and was filed on January 19, 2023. The owner reports the failure occurred on November 19, 2022. The vehicle had 78,000 miles on the odometer at the time of the incident. The report was geocoded to Tennessee based on the filer's self-reported location. The affected component is categorized as power train:driveline:chain/belt, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK ENCLAVE cohort independently describe similar power train:driveline:chain/belt failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 BUICK ENCLAVE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2010 Buick Enclave. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing chain needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing chain needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed again that the timing chain had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the issue would be escalated. The failure mileage was approximately 78,000.
Complaint Details
| NHTSA Complaint ID | 1866793 |
| ODI Number | 11502627 |
| Date Filed | January 19, 2023 |
| Failure Date | November 19, 2022 |
| VIN | 5GALRBED0AJ |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.