2016 JEEP PATRIOT — Complaint #1866281
Open-data reference.
NHTSA Complaint about SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT filed January 17, 2023
NHTSA complaint #1866281 (ODI reference 11502270) concerns a 2016 JEEP PATRIOT and was filed on January 17, 2023. The owner reports the failure occurred on August 17, 2022. The vehicle had 155,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as seats:mid/rear assembly:head restraint, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP PATRIOT cohort independently describe similar seats:mid/rear assembly:head restraint failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 JEEP PATRIOT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Jeep Patriot. The contact stated that upon accelerating uphill, the RMPs revved up but the vehicle failed to respond as needed. The coolant temperature warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the temperature sensor had failed and damaged the transmission. The vehicle was taken to an independent mechanic where the temperature sensor, head gasket, water pump, radiator, and unknown hoses and clamps were replaced. A transmission flush was performed, and the transmission was rebuilt. Additionally, the contact stated that upon parking the vehicle after driving 45 MPH, she noticed that the driver's seat headrest had partially been deployed independently. The contact pushed the headrest inside the seat; however, the headrest was completely deployed. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 155,000.
Complaint Details
| NHTSA Complaint ID | 1866281 |
| ODI Number | 11502270 |
| Date Filed | January 17, 2023 |
| Failure Date | August 17, 2022 |
| VIN | 1C4NJPBB5GD |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.