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2019 HONDA CR-V — Complaint #1861905

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE filed December 28, 2022

NHTSA complaint #1861905 (ODI reference 11499219) concerns a 2019 HONDA CR-V and was filed on December 28, 2022. The owner reports the failure occurred on December 26, 2022. The vehicle had 36,000 miles on the odometer at the time of the incident. The report was geocoded to Iowa based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:heater core, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA CR-V cohort independently describe similar visibility:defroster/defogger/hvac system:heater core failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 HONDA CR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 HONDA CR-V
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
State
Iowa
Mileage
36,000 mi

Complaint Description

The contact owns a 2019 Honda CR-V. The contact stated that while idled, the heater and defogger system failed to operate above 40 degrees. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that due to the engine size, the heating system performed as designed. The contact was concerned that due to inclement weather, the failure could cause a safety risk to his health. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

Complaint Details

NHTSA Complaint ID 1861905
ODI Number 11499219
Date Filed December 28, 2022
Failure Date December 26, 2022
VIN 7FARW2H85KE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.