2019 HONDA INSIGHT — Complaint #1860956
Open-data reference.
NHTSA Complaint about LANE DEPARTURE: SENSING SYSTEM: CAMERA filed December 22, 2022
NHTSA complaint #1860956 (ODI reference 11498567) concerns a 2019 HONDA INSIGHT and was filed on December 22, 2022. The owner reports the failure occurred on December 9, 2022. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as lane departure: sensing system: camera, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA INSIGHT cohort independently describe similar lane departure: sensing system: camera failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 HONDA INSIGHT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I started the car on December 9th to find a bunch of errors. All the sudden I have lost my cruise control, collision prevention assist, light assist, and other features. I immediately took the car to the nearest Honda dealership near my home and got it checked out. The code showed that part #36163-TXM-A45, a camera used for these features, had failed. I was told by Jessie Loso, the repair representative, that the part will need to be replaced. The car had only 14,763 miles on it however because it was barely driven during COVID lockdowns. Now the original part was not damaged and it had failed on its own for no apparent reason. The only reason that we were given by Victory repair department is that the car was left out in the elements. This was not an appropriate excuse for this failure considering we live in an area where many people park on the street or use their garages for storage, due too lack of space in their homes. I was told by Victory Honda in San Bruno. CA to call Honda abo
Complaint Details
| NHTSA Complaint ID | 1860956 |
| ODI Number | 11498567 |
| Date Filed | December 22, 2022 |
| Failure Date | December 9, 2022 |
| VIN | 19XZE4F98KE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.