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2011 FORD EDGE — Complaint #1858758

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NHTSA Complaint about EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT filed December 12, 2022

NHTSA complaint #1858758 (ODI reference 11496983) concerns a 2011 FORD EDGE and was filed on December 12, 2022. The owner reports the failure occurred on December 11, 2022. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as equipment:mechanical:accessory scissor/screw/bottle jack/lift, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar equipment:mechanical:accessory scissor/screw/bottle jack/lift failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 FORD EDGE
Component
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
State
Florida

Complaint Description

On 12-11-22 I had a flat tire. I went to put on the spare, following directions step by step, and placing the jack where the arrow points in the correct spot. I jacked my car up and once the tire was off, the car fell onto the ground bending the jack. I then realized the area the jack sits, along with other areas under the car are badly corroded. It's available for inspection, yes. This could have badly hurt me or my 4 year old who was near me had the jack flew out or my hand had been in the area. I am concerned if there are any other framework issues since the car landed hard on concrete. I also dont know if there is other hidden corrosion I cannot see that could pose saftey issues while driving.

Complaint Details

NHTSA Complaint ID 1858758
ODI Number 11496983
Date Filed December 12, 2022
Failure Date December 11, 2022
VIN 2FMDK3KC4BB

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.