2016 CADILLAC ESCALADE — Complaint #1858466
Open-data reference.
NHTSA Complaint about VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR filed December 9, 2022
NHTSA complaint #1858466 (ODI reference 11496789) concerns a 2016 CADILLAC ESCALADE and was filed on December 9, 2022. The owner reports the failure occurred on August 15, 2022. The vehicle had 91,000 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as visibility:windshield wiper/washer:motor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC ESCALADE cohort independently describe similar visibility:windshield wiper/washer:motor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 CADILLAC ESCALADE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Cadillac Escalade. The contact stated that the infotainment screen intermittently went blank while driving at various speeds. The contact also stated that the front windshield wiper module had failed to operate as needed. The contact purchased a new battery; however, the failure persisted. The contact initially took the vehicle to a dealer, but the mechanic was unable to determine the cause of the failure. The vehicle was then taken to an independent mechanic and remained with the independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 91,000.
Complaint Details
| NHTSA Complaint ID | 1858466 |
| ODI Number | 11496789 |
| Date Filed | December 9, 2022 |
| Failure Date | August 15, 2022 |
| VIN | 1GYS4BKJ1GR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.