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2021 AUDI Q5 — Complaint #1856132

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NHTSA Complaint about FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM filed November 28, 2022

NHTSA complaint #1856132 (ODI reference 11495208) concerns a 2021 AUDI Q5 and was filed on November 28, 2022. The owner reports the failure occurred on October 28, 2022. The vehicle had 5,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as fuel system, other:storage:fuel gauge system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same AUDI Q5 cohort independently describe similar fuel system, other:storage:fuel gauge system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 AUDI Q5 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 AUDI Q5
Component
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
State
California
Mileage
5,000 mi

Complaint Description

The contact owns a 2021 Audi Q5. The contact stated that after refueling the vehicle, she noticed that after driving several miles, the fuel gauge displayed that the vehicle was full. The contact then stated that the fuel gauge remained on full although her fuel tank was close to empty. No warning light was illuminated. The dealer was notified of the failure and the contact was informed that there was a pending recall and to contact the NHTSA Hotline. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, the contact stated that there was a four-hour hold. The failure mileage was approximately 5,000.

Complaint Details

NHTSA Complaint ID 1856132
ODI Number 11495208
Date Filed November 28, 2022
Failure Date October 28, 2022
VIN WA1BAAFY3M2

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.