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2012 CHEVROLET CRUZE — Complaint #1854112

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NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS filed November 16, 2022

NHTSA complaint #1854112 (ODI reference 11493815) concerns a 2012 CHEVROLET CRUZE and was filed on November 16, 2022. The owner reports the failure occurred on November 14, 2022. The vehicle had 130,000 miles on the odometer at the time of the incident. The report was geocoded to Kentucky based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:oil/lubrication:seals/gaskets, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET CRUZE cohort independently describe similar engine and engine cooling:engine:oil/lubrication:seals/gaskets failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 CHEVROLET CRUZE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 CHEVROLET CRUZE
Component
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
State
Kentucky
Mileage
130,000 mi

Complaint Description

The contact owns a 2013 Chevrolet Cruze. The contact stated that while her daughter was driving at an undisclosed speed, the engine overheating message was displayed. The contact's daughter pulled over, and the vehicle was towed to the residence. Upon inspection, the contact noticed that the hose was damaged, and antifreeze was leaking into the engine oil. The contact replaced the hose and added antifreeze; however, the failure recurred with the vehicle making hissing sounds. The contact related the failure to a blown head gasket. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Complaint Details

NHTSA Complaint ID 1854112
ODI Number 11493815
Date Filed November 16, 2022
Failure Date November 14, 2022
VIN 1G1PF5SC0C7

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.