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2014 LINCOLN MKS — Complaint #1854053

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NHTSA Complaint about STEERING:STEERING CONTROL MODULE filed November 16, 2022

NHTSA complaint #1854053 (ODI reference 11493772) concerns a 2014 LINCOLN MKS and was filed on November 16, 2022. The owner reports the failure occurred on April 6, 2020. The vehicle had 79,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as steering:steering control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LINCOLN MKS cohort independently describe similar steering:steering control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 LINCOLN MKS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 LINCOLN MKS
Component
STEERING:STEERING CONTROL MODULE
State
Michigan
Mileage
79,000 mi

Complaint Description

The contact owns a 2012 Lincoln MKS. The contact stated while driving 70 MPH and attempting to honk the horn, there was no sound coming from the horn. The vehicle was taken to the dealer and the mechanic stated that the steering column control module needed to be replaced. The vehicle was not repaired because the parts were discontinued. The manufacturer was contacted but offered no assistance because the parts were no longer available. The failure mileage was 79,000.

Complaint Details

NHTSA Complaint ID 1854053
ODI Number 11493772
Date Filed November 16, 2022
Failure Date April 6, 2020
VIN 1LNHL9EK1EG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.