2010 TOYOTA HIGHLANDER — Complaint #1849978
Open-data reference.
NHTSA Complaint about EXTERIOR LIGHTING:HEADLIGHTS:BULBS filed October 26, 2022
NHTSA complaint #1849978 (ODI reference 11490971) concerns a 2010 TOYOTA HIGHLANDER and was filed on October 26, 2022. The owner reports the failure occurred on October 26, 2022. The report was geocoded to Iowa based on the filer's self-reported location. The affected component is categorized as exterior lighting:headlights:bulbs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA HIGHLANDER cohort independently describe similar exterior lighting:headlights:bulbs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 TOYOTA HIGHLANDER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I purchase The H4 LEDâs from headlightexperts.com February 2022. There is a design flaw with their H4.bulb. The low beam have LEDâs on both sides of the light bulb, however the halogen bulb has a shield so that light will only come out of one side of the bulb. The result of leds on both sides of the low beam is light hits the high beam reflector from the back side of the low beam led bulb, and blinds oncoming vehicles. When I contacted customer service via email, they kept saying I have the bulb at the wrong angle, and sent me links to 2videos for proper installation. I keep adjusting the bulb, at first with 45degree turns but then even less- still the light from the back side of the low beam bleeds onto the high beam reflector and blinds oncoming vehicles due to this design flaw. When I called the companies Phone number [XXX] it links to their sales department only. I attempted to explain the issue to their salesman who salesman who proceeded to dismiss the concern as my fa
Complaint Details
| NHTSA Complaint ID | 1849978 |
| ODI Number | 11490971 |
| Date Filed | October 26, 2022 |
| Failure Date | October 26, 2022 |
| VIN | JTEDK3EH8A2 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.