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2011 Chevrolet Cruze - Complaint #1845914

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NHTSA Complaint about AIR BAGS filed October 6, 2022

NHTSA complaint #1845914 (ODI reference 11488148) concerns a 2011 Chevrolet Cruze and was filed on October 6, 2022. The owner reports the failure occurred on October 1, 2021. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as air bags, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers, the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same Chevrolet Cruze cohort independently describe similar air bags failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 Chevrolet Cruze shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 Chevrolet Cruze
Component
AIR BAGS
State
New York

Complaint Description

Due to OnStar 2G sunsetting their services at the end of this year, all makes of General Motors vehicles did not comply to any of the customers requests to upgrade their module to 4G services, although upon researching, all Canadian GM vehicles did get the upgrade well over 7 years ago. This is well beyond a concern with GM and OnStar customers. With the NHTSA as a safety liaison and protecting the consumer, if a module upgrade can be applied in a vehicle that is on the same assembly parts, platform, electrical components...and be denied from the United States? The NHTSA should realize that this will be frivolous law suits because of neglect and safety concerns with GM and OnStar in the United States.

Complaint Details

NHTSA Complaint ID 1845914
ODI Number 11488148
Date Filed October 6, 2022
Failure Date October 1, 2021
VIN 1G1PF5S9XB7

Similar AIR BAGS Complaints for 2011 Chevrolet Cruze

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.