2004 JEEP GRAND CHEROKEE — Complaint #1845703
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR filed October 5, 2022
NHTSA complaint #1845703 (ODI reference 11488002) concerns a 2004 JEEP GRAND CHEROKEE and was filed on October 5, 2022. The owner reports the failure occurred on September 26, 2022. The vehicle had 94,009 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as suspension:rear, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar suspension:rear failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH, the vehicle suddenly lunged to the right. The contact stated that on several occasions while attempting to accelerate, the vehicle lunged to the left or to the right. There were no warning lights illuminated. The contact inspected the vehicle and became aware that the driverâs side rear control arm was extremely rusted. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 94,009.
Complaint Details
| NHTSA Complaint ID | 1845703 |
| ODI Number | 11488002 |
| Date Filed | October 5, 2022 |
| Failure Date | September 26, 2022 |
| VIN | 1J4GW48S84C |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.