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2015 MERCEDES-BENZ C300 — Complaint #1843675

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NHTSA Complaint about VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY filed September 26, 2022

NHTSA complaint #1843675 (ODI reference 11486499) concerns a 2015 MERCEDES-BENZ C300 and was filed on September 26, 2022. The owner reports the failure occurred on September 20, 2022. The vehicle had 48,000 miles on the odometer at the time of the incident. The report was geocoded to Connecticut based on the filer's self-reported location. The affected component is categorized as visibility:fixed panaramic roof/sky light assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ C300 cohort independently describe similar visibility:fixed panaramic roof/sky light assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 MERCEDES-BENZ C300 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 MERCEDES-BENZ C300
Component
VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY
State
Connecticut
Mileage
48,000 mi

Complaint Description

The contact owns a 2015 Mercedes-Benz C300. The contact stated that when she opened the panoramic roof, she heard a grinding noise and sunroof failed to close as designed. The contact then stated that the panoramic roof failed to open and close as needed. The vehicle was taken to the dealer where it was diagnosed that the panoramic roof guide rail had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 48,000. The VIN was unavailable.

Complaint Details

NHTSA Complaint ID 1843675
ODI Number 11486499
Date Filed September 26, 2022
Failure Date September 20, 2022

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.