2014 BUICK VERANO — Complaint #1842408
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT filed September 21, 2022
NHTSA complaint #1842408 (ODI reference 11485631) concerns a 2014 BUICK VERANO and was filed on September 21, 2022. The owner reports the failure occurred on September 19, 2022. The vehicle had 70,000 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:lever and linkage:column shift, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK VERANO cohort independently describe similar power train:automatic transmission:lever and linkage:column shift failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 BUICK VERANO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Buick Verano. The stated that while he was pressing the shift knob to select drive, the vehicle failed to shift into the desired gear. The contact stated he pressed the shift knob several times and the vehicle shifted into drive(D). The vehicle was taken to the dealer who stated that the shift knob needed to be replaced. On another occasion, the contact stated while driving 50 MPH, the steering wheel lock released and would not lock into place. The vehicle was also taken to the dealer and the contact was informed that the shaft needed to be replaced. The vehicle was not repaired; however, the dealer added a screw for the steering wheel to remain in place. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
Complaint Details
| NHTSA Complaint ID | 1842408 |
| ODI Number | 11485631 |
| Date Filed | September 21, 2022 |
| Failure Date | September 19, 2022 |
| VIN | 1G4PP5SK9E4 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.