2016 FORD EXPLORER — Complaint #1840708
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR filed September 14, 2022
NHTSA complaint #1840708 (ODI reference 11484465) concerns a 2016 FORD EXPLORER and was filed on September 14, 2022. The owner reports the failure occurred on September 14, 2019. The vehicle had 83,913 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as structure:body:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure:body:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 55 MPH, the A and B molding used to secure the windshield, detached from the vehicle. The contact pulled over and retrieved the pieces. The contact had taken the vehicle to the dealer who replaced the moldings. The contact stated that the front windshield molding had since started to detach again. The contact stated that the rear and front passengerâs side door moldings were also detaching. The contact returned the vehicle to the dealer and was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure and confirmed that there was no recall regarding the failure. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 83,913.
Complaint Details
| NHTSA Complaint ID | 1840708 |
| ODI Number | 11484465 |
| Date Filed | September 14, 2022 |
| Failure Date | September 14, 2019 |
| VIN | 1FM5K8GT5GG |
Similar STRUCTURE:BODY:DOOR Complaints for 2016 FORD EXPLORER
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.