2014 FORD EXPLORER — Complaint #1840435
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP filed September 13, 2022
NHTSA complaint #1840435 (ODI reference 11484280) concerns a 2014 FORD EXPLORER and was filed on September 13, 2022. The owner reports the failure occurred on September 10, 2022. The vehicle had 86,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:cooling system:pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar engine and engine cooling:cooling system:pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 35 MPH and other speeds, the vehicle overheated. The contact stated no warning light was illuminated. The contact stated that when the vehicle was parked, the hood was extremely hot to the touch. There was also an odor of antifreeze and gasoline coming from under the hood. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that the water pump needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.
Complaint Details
| NHTSA Complaint ID | 1840435 |
| ODI Number | 11484280 |
| Date Filed | September 13, 2022 |
| Failure Date | September 10, 2022 |
| VIN | 1FM5K8D85EG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.