2018 FORD EDGE — Complaint #1840192
Open-data reference.
NHTSA Complaint about VISIBILITY:SUN/MOON ROOF ASSEMBLY filed September 12, 2022
NHTSA complaint #1840192 (ODI reference 11484083) concerns a 2018 FORD EDGE and was filed on September 12, 2022. The owner reports the failure occurred on September 10, 2022. The vehicle had 42,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as visibility:sun/moon roof assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar visibility:sun/moon roof assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, she heard a sound like a gun shot and observed sunroof glass had detached and fallen onto the highway. The contact stated she pulled over to look at the sunroof and saw that the front edge of the sunroof had shattered; however, the remaining glass was cracked. The contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000. The contact had taken the vehicle to be repaired and used a rental car during that time.
Complaint Details
| NHTSA Complaint ID | 1840192 |
| ODI Number | 11484083 |
| Date Filed | September 12, 2022 |
| Failure Date | September 10, 2022 |
| VIN | 2FMPK4J82JB |
Similar VISIBILITY:SUN/MOON ROOF ASSEMBLY Complaints for 2018 FORD EDGE
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the panoramic sunroof unexpectedly exploded. The vehicle was taken to an independent mechanic, where i
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact heard a loud explosion coming from the sunroof of the vehicle. The contact also stated tha
When I got into my vehicle one morning after it had been parked outside overnight the panoramic sun/moonroof glass looked like it had big cracks throughout, but initially thought it was just puddled w
The contact owns a 2018 Ford Edge. The contact stated while driving 40-50 MPH, she heard an abnormally loud sound coming from the sunroof before the sunroof glass panel cracked. The contact drove to h
The contact owns a 2018 Ford Edge. The contact stated that a crack extending approximately 4 feet had developed in the large glass sunroof panel. The contact indicated that no object had struck the su
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.