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2019 HONDA CR-V — Complaint #1840082

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NHTSA Complaint about STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS filed September 12, 2022

NHTSA complaint #1840082 (ODI reference 11484001) concerns a 2019 HONDA CR-V and was filed on September 12, 2022. The owner reports the failure occurred on November 1, 2021. The vehicle had 27,500 miles on the odometer at the time of the incident. The report was geocoded to New Mexico based on the filer's self-reported location. The affected component is categorized as structure:frame and members:underbody shields, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA CR-V cohort independently describe similar structure:frame and members:underbody shields failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 HONDA CR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 HONDA CR-V
Component
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
State
New Mexico
Mileage
27,500 mi

Complaint Description

The contact owns 2019 Honda CR-V. The contact stated that while she was driving 75 MPH, she heard a noise coming from under the front passenger’s side of the vehicle. As she continued to drive, she heard a metal plate hitting the freeway and dragging. The contact stated she was able to pull over into the emergency lane and was able to get help with securing the skid plates with a wire. The vehicle was taken to the local dealer who informed her that the skid plates were damaged and needed to be replaced. The vehicle was repaired but the failure reoccurred. The contact stated that while she was driving 65 MPH, she heard the sound of the metal plate hitting the roadway underneath the front passenger’s side of the vehicle. The vehicle was then taken to an independent mechanic who informed the contact that the skid plates needed to be removed and that the clamps were loosened. Additionally, there was damage to the flash guard. The contact stated that the vehicle was not repaired due to

Complaint Details

NHTSA Complaint ID 1840082
ODI Number 11484001
Date Filed September 12, 2022
Failure Date November 1, 2021
VIN 5J6RW2H50KL

Similar STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Complaints for 2019 HONDA CR-V

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.