2014 FORD F-250 — Complaint #1839562
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM filed September 9, 2022
NHTSA complaint #1839562 (ODI reference 11483645) concerns a 2014 FORD F-250 and was filed on September 9, 2022. The owner reports the failure occurred on August 12, 2022. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as fuel system, other:storage:fuel gauge system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-250 cohort independently describe similar fuel system, other:storage:fuel gauge system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD F-250 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The recall that expired July 31, 2022 was to fix the reductant heater and sender assembly. I've had this issue ever since I owned this vehicle, but it only occurs when the DEF tank is at half-volume. Once it's at half volume, it generates the DTC P21B0 and doesn't tell me how many miles I have left in my DEF tank nor does it state how full it is. This is a risk in driving, as I have no idea how much fluid is left in my DEF tank. I was in the dealership in June to get two separate recalls resolved (21E01 as well as 21M01), but for 21M01, you needed to have the DTC present to be eligible. Well, the particular issue, 21M01, only occurs in my 2014 F-250 6.7L when the DEF tank gets near 1/2 full. This took several months to occur, landing it two weeks outside the July 31,2022 date. I contacted Ford and opened [XXX] at that time and today I was told I'm ineligible. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Complaint Details
| NHTSA Complaint ID | 1839562 |
| ODI Number | 11483645 |
| Date Filed | September 9, 2022 |
| Failure Date | August 12, 2022 |
| VIN | 1FT7W2BTXEE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.