2022 RAM PROMASTER — Complaint #1838894
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: OTHER filed September 6, 2022
NHTSA complaint #1838894 (ODI reference 11483158) concerns a 2022 RAM PROMASTER and was filed on September 6, 2022. The owner reports the failure occurred on January 28, 2022. The vehicle had 30,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: sensing system: other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM PROMASTER cohort independently describe similar forward collision avoidance: sensing system: other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 RAM PROMASTER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2022 Ram Promaster 1500. The contact stated while driving 30 MPH, another vehicle overtook his vehicle and the vehicle experienced phantom braking. The Forward Collision Avoidance warning light was illuminated. Additionally, the contact stated that the odometer indicated that he was driving 15 MPH while he was driving 60 MPH. The vehicle was taken to an unknown dealer who could not duplicate the failure. The vehicle was then taken to a second dealer where it was diagnosed that the Forward Collision Avoidance camera needed to be recalibrated. The contact was informed that the cracked windshield needed to be replaced. The dealer was awaiting the part to replace the windshield. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 30,000.
Complaint Details
| NHTSA Complaint ID | 1838894 |
| ODI Number | 11483158 |
| Date Filed | September 6, 2022 |
| Failure Date | January 28, 2022 |
| VIN | 3C6LRVAGXNE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.