2018 CHRYSLER PACIFICA — Complaint #1838101
Open-data reference.
NHTSA Complaint about TIRES:TEMPORARY/EMERGENCY SPARE TIRE filed September 2, 2022
NHTSA complaint #1838101 (ODI reference 11482629) concerns a 2018 CHRYSLER PACIFICA and was filed on September 2, 2022. The owner reports the failure occurred on December 2, 2018. The vehicle had 800 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as tires:temporary/emergency spare tire, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER PACIFICA cohort independently describe similar tires:temporary/emergency spare tire failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 CHRYSLER PACIFICA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Chrysler Pacifica. The contact stated that six months after purchasing the vehicle, the vehicle experienced a tire blowout and upon looking for the spare tire kit, he became aware that there was no spare tire kit inside the vehicle. The vehicle was towed to a nearby gas station where the tire was replaced. The contact contacted an unknown dealer and inquired about the spare tire kit. The dealer attempted to order the part unsuccessfully and later informed the contact that the part had been discontinued. The contact stated that he had contacted several other dealers in the USA and Canada and was informed that the part was no longer available. The manufacturer was notified of the failure and informed the contact that they could not assist and that the NHTSA could require them to install the spare tire kit inside the vehicle. The failure mileage was approximately 800.
Complaint Details
| NHTSA Complaint ID | 1838101 |
| ODI Number | 11482629 |
| Date Filed | September 2, 2022 |
| Failure Date | December 2, 2018 |
| VIN | 2C4RC1BG3JR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.