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2012 FORD FOCUS — Complaint #1838083

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NHTSA Complaint about ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT filed September 2, 2022

NHTSA complaint #1838083 (ODI reference 11482618) concerns a 2012 FORD FOCUS and was filed on September 2, 2022. The owner reports the failure occurred on December 20, 2021. The vehicle had 116,000 miles on the odometer at the time of the incident. The report was geocoded to Minnesota based on the filer's self-reported location. The affected component is categorized as electrical system:instrument panel:fuel gauge:fuel level float/sensor/sending unit, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FOCUS cohort independently describe similar electrical system:instrument panel:fuel gauge:fuel level float/sensor/sending unit failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 FORD FOCUS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 FORD FOCUS
Component
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
State
Minnesota
Mileage
116,000 mi

Complaint Description

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the instrument panel displayed 30 miles to empty. The contact stated that she added fuel to the vehicle and the vehicle restarted. The contact stated that the vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that after the vehicle was returned to her, she was driving at an undisclosed speed and the check engine warning light illuminated. The failure reoccurred with the vehicle running out of fuel and losing motive power. The contact was able to restart the vehicle and returned to the dealer for a diagnostic test. The vehicle was not diagnosed since the contact had refused to pay the diagnostic test fee. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,000.

Complaint Details

NHTSA Complaint ID 1838083
ODI Number 11482618
Date Filed September 2, 2022
Failure Date December 20, 2021
VIN 1FAHP3F24CL

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.