2021 CHRYSLER PACIFICA — Complaint #1837507
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY filed August 31, 2022
NHTSA complaint #1837507 (ODI reference 11482204) concerns a 2021 CHRYSLER PACIFICA and was filed on August 31, 2022. The owner reports the failure occurred on May 1, 2022. The vehicle had 24,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system:charging:cable/cord:accessory, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER PACIFICA cohort independently describe similar electrical system:propulsion system:charging:cable/cord:accessory failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 CHRYSLER PACIFICA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that whenever hybrid battery power was low, the vehicle was supposed to shift to using fuel; however, the vehicle would stall. The contact would pull over to the side of the road and start the vehicle after several attempts. The failure was intermittent and occurred at various speeds. The service charging system and check engine warning lights would be illuminated. The vehicle was taken to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired. The failure reoccurred several weeks later. The contact returned the vehicle to the dealer and was informed that the manufacturer suggested that the transmission should be replaced. The vehicle was not repaired. The approximate failure mileage was 24,000.
Complaint Details
| NHTSA Complaint ID | 1837507 |
| ODI Number | 11482204 |
| Date Filed | August 31, 2022 |
| Failure Date | May 1, 2022 |
| VIN | 2C4RC1N74MR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.