2015 FORD MUSTANG — Complaint #1837224
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT filed August 30, 2022
NHTSA complaint #1837224 (ODI reference 11482014) concerns a 2015 FORD MUSTANG and was filed on August 30, 2022. The owner reports the failure occurred on July 10, 2021. The vehicle had 60,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:rear window:electrical heating element, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG cohort independently describe similar visibility:defroster/defogger/hvac system:rear window:electrical heating element failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 FORD MUSTANG shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Ford Mustang. The contact stated that the rear plastic window of the convertible roof had begun to deteriorate around the imbedded defroster wire. The plastic had begun to turn white around the wire and visibility was becoming impaired. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear plastic window needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Complaint Details
| NHTSA Complaint ID | 1837224 |
| ODI Number | 11482014 |
| Date Filed | August 30, 2022 |
| Failure Date | July 10, 2021 |
| VIN | 1FATP8FF8F5 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.