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2015 FORD EXPLORER — Complaint #1836246

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NHTSA Complaint about STRUCTURE:INTERIOR PANELS:DOOR filed August 26, 2022

NHTSA complaint #1836246 (ODI reference 11481332) concerns a 2015 FORD EXPLORER and was filed on August 26, 2022. The owner reports the failure occurred on July 1, 2022. The vehicle had 50,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as structure:interior panels:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure:interior panels:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 FORD EXPLORER
Component
STRUCTURE:INTERIOR PANELS:DOOR
State
California
Mileage
50,000 mi

Complaint Description

The contact owns a 2015 Ford Explorer. The contact stated she noticed that the front driver’s side door trim was raised nearby the window. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side door panel to be replaced. The vehicle was not repaired. The contact took the vehicle to an independent mechanic who was able to glue the front driver-side trim back in place. The vehicle was repaired; however, the front passenger’s side door trim experienced the same failure. A dealer was not contacted regarding the second failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.

Complaint Details

NHTSA Complaint ID 1836246
ODI Number 11481332
Date Filed August 26, 2022
Failure Date July 1, 2022
VIN 1FM5K7F87FG

Similar STRUCTURE:INTERIOR PANELS:DOOR Complaints for 2015 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.