2020 VOLKSWAGEN TIGUAN — Complaint #1834693
Open-data reference.
NHTSA Complaint about STRUCTURE:INTERIOR PANELS:CEILING filed August 19, 2022
NHTSA complaint #1834693 (ODI reference 11480239) concerns a 2020 VOLKSWAGEN TIGUAN and was filed on August 19, 2022. The owner reports the failure occurred on August 17, 2022. The vehicle had 34,799 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as structure:interior panels:ceiling, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN TIGUAN cohort independently describe similar structure:interior panels:ceiling failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 VOLKSWAGEN TIGUAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact leased a 2020 Volkswagen Tiguan. The contact stated that while his wife was entering the vehicle, she noticed that the overhead console was not properly secured. While his wife was driving at unknown speeds in high temperatures, the overhead console detached from the roof. The contact was unable to utilize the lights, blue tooth, sunroof, and other features on the console. Additionally, the wires were exposed. There were no reported injuries. The vehicle was taken to the local dealer where the contact was informed that the parts were backordered; however, the vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Covina Volkswagen (528 S Citrus Ave, Covina, CA 91723) where the console was disconnected. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 34,799.
Complaint Details
| NHTSA Complaint ID | 1834693 |
| ODI Number | 11480239 |
| Date Filed | August 19, 2022 |
| Failure Date | August 17, 2022 |
| VIN | 3VV3B7AX4LM |
Similar STRUCTURE:INTERIOR PANELS:CEILING Complaints for 2020 VOLKSWAGEN TIGUAN
The contact owns a 2020 Volkswagen Tiguan. The contact stated that the sunroof console detached and blocked the rear-view mirror and side view mirror. The contact had taken the vehicle to a local deal
Overhead console falls out for no reason, impairing forward vision. Came out of work and found it hanging. Needed to drive with one hand and hold the console with the other. VW is aware of this and is
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.