2018 RAM 2500 — Complaint #1834348
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE filed August 18, 2022
NHTSA complaint #1834348 (ODI reference 11480000) concerns a 2018 RAM 2500 and was filed on August 18, 2022. The owner reports the failure occurred on August 2, 2022. The vehicle had 70,000 miles on the odometer at the time of the incident. The report was geocoded to Arkansas based on the filer's self-reported location. The affected component is categorized as electrical system:body control module:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar electrical system:body control module:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dealer informed her that it was a common issue with the vehicle. The manufacturer was notified of the failure and no assistance was offered as the vehicle was not included in a recall. The contact stated that she researched the failure online and found a recall for the 2019-2022 Ram 2500 with a similar failure. The contact referenced NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that t
Complaint Details
| NHTSA Complaint ID | 1834348 |
| ODI Number | 11480000 |
| Date Filed | August 18, 2022 |
| Failure Date | August 2, 2022 |
| VIN | 3C6UR5GL2JG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.