2015 BUICK VERANO — Complaint #1833986
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE filed August 17, 2022
NHTSA complaint #1833986 (ODI reference 11479748) concerns a 2015 BUICK VERANO and was filed on August 17, 2022. The owner reports the failure occurred on August 16, 2022. The vehicle had 101,820 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:control module:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK VERANO cohort independently describe similar power train:automatic transmission:control module:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 BUICK VERANO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Buick Verano. The contact stated when she attempted to shift the gear into reverse however the lever would not shift. Once the contact was able to shift the lever, it felt lose. The vehicle was not taken to the dealer. The manufacturer was not contacted. The failure mileage was 101,820.
Complaint Details
| NHTSA Complaint ID | 1833986 |
| ODI Number | 11479748 |
| Date Filed | August 17, 2022 |
| Failure Date | August 16, 2022 |
| VIN | 1G4PR5SK9F4 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.