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2019 JEEP GRAND CHEROKEE — Complaint #1833443

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NHTSA Complaint about SEATS:CRITICAL FASTENERS filed August 15, 2022

NHTSA complaint #1833443 (ODI reference 11479343) concerns a 2019 JEEP GRAND CHEROKEE and was filed on August 15, 2022. The owner reports the failure occurred on August 12, 2022. The vehicle had 3,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as seats:critical fasteners, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar seats:critical fasteners failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 JEEP GRAND CHEROKEE
Component
SEATS:CRITICAL FASTENERS
State
New Jersey
Mileage
3,000 mi

Complaint Description

The contact's daughter owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the second-row passenger seat release button was depressed and the seat catapults forward towards the front of the seat. The occupants' head and feet were pinched between the drivers' seats. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 3,000.

Complaint Details

NHTSA Complaint ID 1833443
ODI Number 11479343
Date Filed August 15, 2022
Failure Date August 12, 2022
VIN 1C4RJFCG0KC

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.