2014 CHRYSLER TOWN AND COUNTRY — Complaint #1832870
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS filed August 12, 2022
NHTSA complaint #1832870 (ODI reference 11478939) concerns a 2014 CHRYSLER TOWN AND COUNTRY and was filed on August 12, 2022. The owner reports the failure occurred on August 8, 2022. The vehicle had 120,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:oil/lubrication:seals/gaskets, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER TOWN AND COUNTRY cohort independently describe similar engine and engine cooling:engine:oil/lubrication:seals/gaskets failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHRYSLER TOWN AND COUNTRY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Chrysler Town and Country. The contact stated while driving approximately 35 MPH, the vehicle started overheating, emitted white smoke from the exhaust and then shut off. The contact stated upon attempting to restart the vehicle to pull into the driveway, the vehicle started overheating and emitted white smoke. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket blew and needed to be replaced. The vehicle was not repaired. The contact associated the failure to NHTSA Campaign Number: 14V234000 (Electrical System). However, the VIN was not included. The dealer was not notified of the failure. The manufacturer was made aware of the failure and informed the contact that they could not assist as the vehicle was not covered under warranty or recall. The approximate failure mileage was 120,000.
Complaint Details
| NHTSA Complaint ID | 1832870 |
| ODI Number | 11478939 |
| Date Filed | August 12, 2022 |
| Failure Date | August 8, 2022 |
| VIN | 2C4RC1BG0ER |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.