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2017 MERCEDES-BENZ C300 — Complaint #1832711

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NHTSA Complaint about SEAT BELTS:PRETENSIONER filed August 11, 2022

NHTSA complaint #1832711 (ODI reference 11478823) concerns a 2017 MERCEDES-BENZ C300 and was filed on August 11, 2022. The owner reports the failure occurred on March 16, 2018. The vehicle had 1,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as seat belts:pretensioner, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ C300 cohort independently describe similar seat belts:pretensioner failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 MERCEDES-BENZ C300 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 MERCEDES-BENZ C300
Component
SEAT BELTS:PRETENSIONER
State
California
Mileage
1,000 mi

Complaint Description

The contact owns a 2017 Mercedes-Benz C300. The contact stated the seat belt retraction failed. The contact stated the seat belt got stuck between the driver's door and the vehicle and she was unable to open the vehicle, so contacted the manufacturer's roadside service for assistance. The roadside service unjammed the door. The contact was unaware of the warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number 21V032000 (Seat Belts). The approximate failure mileage was 1,000.

Complaint Details

NHTSA Complaint ID 1832711
ODI Number 11478823
Date Filed August 11, 2022
Failure Date March 16, 2018
VIN WDDWJ4JB2HF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.