2021 FORD ESCAPE HYBRID — Complaint #1830351
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM filed August 2, 2022
NHTSA complaint #1830351 (ODI reference 11477134) concerns a 2021 FORD ESCAPE HYBRID and was filed on August 2, 2022. The owner reports the failure occurred on April 8, 2022. The vehicle had 500 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE HYBRID cohort independently describe similar electrical system:propulsion system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD ESCAPE HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Ford Escape Hybrid. The contact stated that on several occasions, the electrical system had malfunctioned causing the vehicle to inadvertently shut off. The vehicle was taken to the local dealer who diagnosed that the 12-volt battery was faulty. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 21V869000 (Electrical System, Hybrid Propulsion System). The contact stated that the vehicle had experienced the failure listed in the recall. Additionally, while operating the vehicle, the Forward Collision Avoidance system activated; however, there was no vehicle or object nearby. The vehicle was taken to the local dealer who changed the Forward Collision Avoidance System sensitivity however the failure continued. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 500.
Complaint Details
| NHTSA Complaint ID | 1830351 |
| ODI Number | 11477134 |
| Date Filed | August 2, 2022 |
| Failure Date | April 8, 2022 |
| VIN | 1FMCU9DZ4MU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.