2021 VOLKSWAGEN ATLAS CROSS SPORT — Complaint #1827180
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:WIRING filed July 20, 2022
NHTSA complaint #1827180 (ODI reference 11474923) concerns a 2021 VOLKSWAGEN ATLAS CROSS SPORT and was filed on July 20, 2022. The owner reports the failure occurred on June 27, 2022. The vehicle had 11,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as electrical system:wiring, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN ATLAS CROSS SPORT cohort independently describe similar electrical system:wiring failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 VOLKSWAGEN ATLAS CROSS SPORT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the front and rear passengerâs side windows activated and rolled down independently and without warning. The contact also stated that the windows occasionally failed to roll up after multiple attempts. The dealer was notified of the failure and informed her that there were no recalls on the vehicle. The contact then received a notification for NHTSA Campaign Number: 22V152000 (Air Bags). The dealer was notified about the recall and the contact was scheduled an appointment. Once the vehicle was serviced, the contact was informed that the driverâs side of the vehicle was repaired; however, the part for the passengerâs side repair was not yet available. The manufacturer was notified of the issue and confirmed that parts for the repair were unavailable. The vehicle was not fully repaired. The failure mileage was approximately 11,000. Parts distribution disconnect.
Complaint Details
| NHTSA Complaint ID | 1827180 |
| ODI Number | 11474923 |
| Date Filed | July 20, 2022 |
| Failure Date | June 27, 2022 |
| VIN | 1V2KE2CA8MC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.