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2018 HONDA CR-V — Complaint #1826868

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NHTSA Complaint about FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE filed July 19, 2022

NHTSA complaint #1826868 (ODI reference 11474701) concerns a 2018 HONDA CR-V and was filed on July 19, 2022. The owner reports the failure occurred on November 30, 2021. The vehicle had 20,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: adaptive cruise control:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA CR-V cohort independently describe similar forward collision avoidance: adaptive cruise control:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 HONDA CR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 HONDA CR-V
Component
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE
State
Florida
Mileage
20,000 mi

Complaint Description

The contact owns a 2018 Honda CR-V. The contact stated while driving approximately 65 MPH with the Forward Collision Avoidance system activated, the vehicle independently stopped. The contact stated that the Lane Departure Assist feature was inoperable. The contact was informed to manually select Forward Collision Avoidance: Adaptive Cruise Control for the Collision Mitigation System to work properly. There were no warning lights illuminated. The vehicle was then taken to several dealers who were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

Complaint Details

NHTSA Complaint ID 1826868
ODI Number 11474701
Date Filed July 19, 2022
Failure Date November 30, 2021
VIN 5J6RW2H92JL

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.