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2018 VOLKSWAGEN ATLAS — Complaint #1825317

Open-data reference.

NHTSA Complaint about BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT filed July 13, 2022

NHTSA complaint #1825317 (ODI reference 11473642) concerns a 2018 VOLKSWAGEN ATLAS and was filed on July 13, 2022. The owner reports the failure occurred on January 21, 2019. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as back over prevention:warnings:external/pedestrian alert, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN ATLAS cohort independently describe similar back over prevention:warnings:external/pedestrian alert failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 VOLKSWAGEN ATLAS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 VOLKSWAGEN ATLAS
Component
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
State
New Jersey

Complaint Description

The Blind Spot and Rear traffic alert keep on turning themselves off. This has been happening randomly since 2019 and the vehicle has been back to the dealer in excess of 20 times. This is a major safety issue as my wife doesn’t always realize that these systems have decided to go offline. The vehicle has been in and out of the dealer and VW technical services have been involved but is no resolution. The vehicle now has 80k miles on it but the problem first occurred at 25k miles.

Complaint Details

NHTSA Complaint ID 1825317
ODI Number 11473642
Date Filed July 13, 2022
Failure Date January 21, 2019
VIN 1V2MR2CA8JC

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.