2016 FORD EXPLORER — Complaint #1824118
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT filed July 7, 2022
NHTSA complaint #1824118 (ODI reference 11472796) concerns a 2016 FORD EXPLORER and was filed on July 7, 2022. The owner reports the failure occurred on July 7, 2022. The vehicle had 71,600 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:lever and linkage:column shift, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar power train:automatic transmission:lever and linkage:column shift failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Ford Explorer. The vehicle had previously been serviced by an independent mechanic who replaced the engine and two engine cylinders. The contact stated that while driving at an undisclosed speed, the gear shifter was unable to shift to the intended gear. Additionally, the vehicle jerked and hesitated during acceleration. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,600. The consumer stated this is the 2nd engine and still having problems with the engine stalling.
Complaint Details
| NHTSA Complaint ID | 1824118 |
| ODI Number | 11472796 |
| Date Filed | July 7, 2022 |
| Failure Date | July 7, 2022 |
| VIN | 1FM5K7DH2GG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.