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2021 FORD E-350 — Complaint #1822713

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NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:POWER ASSIST filed June 30, 2022

NHTSA complaint #1822713 (ODI reference 11471820) concerns a 2021 FORD E-350 and was filed on June 30, 2022. The owner reports the failure occurred on May 27, 2022. The vehicle had 10,800 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:power assist, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD E-350 cohort independently describe similar service brakes, hydraulic:power assist failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD E-350 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 FORD E-350
Component
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
State
Ohio
Mileage
10,800 mi

Complaint Description

The contact owns a 2021 Ford E-350. The contact stated that the vehicle was included in NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic) and the vehicle was inspected. During the inspection, there were no leaks found. The contact stated while driving approximately 65 MPH after the inspection, the vehicle lost power steering functionality. The contact coasted the vehicle off the highway. The contact stated that while driving afterward and attempting to depress the brake pedal, the vehicle failed to respond as designed. The contact pulled over and had the vehicle towed to the dealer where the recall repair was completed. The manufacturer was made aware of the failure. The approximate failure mileage was 10,800.

Complaint Details

NHTSA Complaint ID 1822713
ODI Number 11471820
Date Filed June 30, 2022
Failure Date May 27, 2022
VIN 1FDWE3FN7MD

Similar SERVICE BRAKES, HYDRAULIC:POWER ASSIST Complaints for 2021 FORD E-350

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.