2016 FORD FUSION — Complaint #1822197
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:HILL START ASSIST:SOFTWARE filed June 28, 2022
NHTSA complaint #1822197 (ODI reference 11471390) concerns a 2016 FORD FUSION and was filed on June 28, 2022. The owner reports the failure occurred on June 18, 2022. The vehicle had 116,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as electrical system:adas:hill start assist:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar electrical system:adas:hill start assist:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Ford Fusion. The contact stated while driving on the highway at an undisclosed speed and attempting to shift to the next lane, the steering wheel was difficult to turn. The contact was able to get to the side of the highway and turn off and restart the vehicle. The contact stated that the Hill Start Assist Not Available message was displayed. The contact called the dealer to schedule an appointment however, there was no available appointment for at least a week. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.
Complaint Details
| NHTSA Complaint ID | 1822197 |
| ODI Number | 11471390 |
| Date Filed | June 28, 2022 |
| Failure Date | June 18, 2022 |
| VIN | 1FA6P0G71G5 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.