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2018 CHEVROLET TRAVERSE — Complaint #1821874

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NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT filed June 27, 2022

NHTSA complaint #1821874 (ODI reference 11471153) concerns a 2018 CHEVROLET TRAVERSE and was filed on June 27, 2022. The owner reports the failure occurred on June 26, 2022. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:lever and linkage:floor shift, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar power train:automatic transmission:lever and linkage:floor shift failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 CHEVROLET TRAVERSE
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
State
California

Complaint Description

When I shift into park, the car does not recognize that the car is in park and the car will not turn off. I had this issue after only about 2 years of owning the brand new vehicle. I contacted General Motors, and since my mileage was out of warranty limits they would not fix it. I took it to a dealer and had to fix it. Now about two years later I’m having the same issue. The car doesn’t recognize that it is in shift and will not turn off fully. It is dangerous because the car won’t fully shut off. And since it is an electronic issue there’s nothing the driver can do to change it. Clearly it is faulty and something like this shouldn’t have to be replaced twice in 4 years. The only people who have inspected it are the mechanics at the Chevrolet dealership.

Complaint Details

NHTSA Complaint ID 1821874
ODI Number 11471153
Date Filed June 27, 2022
Failure Date June 26, 2022
VIN 1GNERFKWXJJ

Similar POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT Complaints for 2018 CHEVROLET TRAVERSE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.